FAQ

What is an escape room?

Real-life room escape games are a type of physical adventure game in which people are put into a scenario where they have to use elements of the room to solve a series of puzzles, find clues, and complete the objective within a set time limit.

Are your rooms scary?

No, none of our rooms at this location are scary.

What’s the minimum age?

The recommended minimum age to participate is 12 years old.

What is the cost?

All rooms are $32 per person for regularly scheduled times.

Will I be paired with another group?

No, all of our rooms are private.

How do I purchase tickets?

You can book tickets online here, or contact us by phone or email.

What if I’m stumped?

Don’t worry, we’ll be there to help. You will be provided hints throughout the game if requested.

What rooms are available?

Operation: X-13 is currently open and we have plenty more fun rooms coming soon.

Is Operation: X-13 the same as Sector 13 in Upland?

Operation: X-13 is a prequel to Sector 13. While there are many fun connections between the rooms Operation: X-13 is a completely different experience with all new puzzles.

When will new rooms be available?

We are always working new puzzles and room ideas. We will regularly update and/or change the room themes.

I would like to give a friend the Trapped! Escape Room experience as a gift. Can I purchase a gift certificate?

Yes, Gift Certificates are available here.

Where are you located?

We are located at 173 Village Ct Ste 105, San Dimas, CA 91773.

Do I need to sign a waiver to participate?

Yes, we are required by our insurance company to have all participants sign a waiver although there is no real risk in any of our rooms. A minor waiver is required for any participants under 18 years old.

If you would like to print and sign the waiver prior to arriving you can find it here:

Trapped! Waiver

Trapped! Waiver for Minors